Integrated Facility Management · Repairs & Maintenance · Technology-enabled operations
Integrated Facility Management · India & International

Intelligent Facility Management. Reliable Operations. Measurable Results.

Emcore India combines skilled engineering teams with a modern CMMS platform to keep your buildings safe, compliant and available — improving asset reliability, workforce productivity and occupant experience while bringing operating costs under control.

Hard · Soft · IFMFull service spectrum
24×7Helpdesk & response
CMMS / CAFMDigital-first delivery
What we do

Facility services built around uptime, safety and cost

From a single critical asset to a multi-city portfolio, we design the right mix of self-delivered and partner services under one governance model.

All services

Hard Facility Management

Engineering-led maintenance of the systems that keep buildings safe and running.

  • Electrical, HVAC, plumbing
  • DG, UPS & critical power
  • Fire & life safety, lifts, BMS
Learn more

Soft Facility Management

People-centric workplace services delivered to measurable quality standards.

  • Housekeeping & deep cleaning
  • Security & front office
  • Pantry, pest control, landscaping
Learn more

Integrated Facility Management

One accountable partner, one contract, one dashboard across every site.

  • Multi-site operations
  • Vendor & workforce consolidation
  • Transition & mobilisation
Learn more

Technology-Enabled FM

Our CMMS/CAFM platform gives you real-time visibility of every asset and ticket.

  • QR asset tagging & mobile work orders
  • AI-assisted ticket triage
  • Dashboards, alerts & escalations
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Technology-enabled operations

One platform for every ticket, asset and technician

Our in-house FM platform connects helpdesk, field teams, vendors and finance — so you see what is happening on site, when it happened and what it cost.

QR-tagged asset register

Scan any asset to view its history, raise a ticket or open the next PPM checklist.

AI-assisted triage

Requests are classified and prioritised automatically, with SLA clocks starting the moment a ticket is logged.

Automated escalations

Approaching breaches trigger alerts to site, regional and central leadership in sequence.

Operations overviewSample data
Open tickets
142
PPM compliance
95.8%
Overdue
7
■ Work orders closed— SLA trend

Asset reliability lifecycle

Register & tag
Every asset catalogued with criticality, warranty and replacement value.
Schedule
PPM frequencies set by OEM guidance, statute and risk.
Inspect
Digital checklists with photo evidence and readings.
Correct
Defects automatically raise corrective work orders.
Improve
MTBF, downtime and lifecycle cost drive capex planning.
Preventive maintenance & asset reliability

Move from reactive repairs to planned, predictable maintenance

Unplanned breakdowns cost far more than planned interventions. Our planned preventive maintenance (PPM) programmes reduce failures on critical equipment and extend asset life.

  • Risk-based maintenance frequencies for chillers, DG sets, UPS, lifts and fire systems
  • Condition monitoring and predictive alerts where sensor data is available
  • Monthly reliability reviews with downtime, MTTR and repeat-fault analysis
  • Lifecycle and replacement forecasting to support capex budgets
Hard FM capabilities
Service delivery indicators

What we measure, we manage

Every contract is governed by a transparent KPI framework, reported monthly and visible live in the client portal.

Illustrative sample targets
≥ 95%SLA response compliance target
≥ 98%PPM schedule adherence target
< 4 hrsP2 resolution target
10–15%Typical energy-saving opportunity range

Figures are illustrative targets used in sample contracts; actual KPIs are agreed per engagement.

Case studies

How engagements typically deliver value

All case studies
Illustrative scenarioCorporate campus · 1.2M sq ft

Consolidating 14 vendors into one IFM contract

−18%Opex
97%SLA

A multi-tenant tech park replaced fragmented vendor contracts with a single IFM model, unified helpdesk and digital PPM.

Read the approach
Illustrative scenarioData centre · Tier III

Zero unplanned downtime on critical power

100%PPM done
0Outages

Structured MOP/SOP discipline, 24×7 critical technicians and UPS/DG predictive checks for a colocation facility.

Read the approach
Illustrative scenarioHospital · 450 beds

Infection-control housekeeping and HVAC compliance

+22 ptsCSAT
−30%Repeat faults

Integrated soft and hard services with audit-ready documentation for a multi-speciality hospital.

Read the approach
Sustainability & energy efficiency

Lower consumption, lower emissions, lower cost

Energy is often the largest controllable cost in a building. We combine engineering audits, BMS optimisation and behavioural programmes to reduce it.

Energy audits
Baseline, benchmarks, savings roadmap
HVAC optimisation
Set-points, schedules, chiller sequencing
Water management
STP reuse, leak detection, metering
Waste & ESG
Segregation, diversion, ESG reporting
Our sustainability approach

Monthly energy consumption (MWh)

Sample
JFMAMJJASOND
■ Baseline year■ After optimisation
Client engagement process

From first conversation to steady-state operations

Discover

Site walk-through, asset survey and understanding of risks, pain points and budgets.

Design

Service scope, staffing model, SLA/KPI framework and commercial model.

Mobilise

Structured 30–90 day transition: TUPE-style workforce transfer, asset tagging, CMMS go-live.

Operate

24×7 helpdesk, PPM execution, reactive response and monthly governance.

Optimise

Continuous improvement, energy savings and lifecycle planning.

Careers

Build your career with an engineering-led FM company

We hire electricians, HVAC and plumbing technicians, critical-facility engineers, supervisors and facility managers — and invest in their safety training and certification.

  • Structured growth: Technician → Supervisor → Facility Engineer → Facility Manager
  • Safety-first culture with PTW, LOTO and toolbox talks
  • Opportunities across India and international projects
Electrical
HT/LT, DG, UPS, panels
HVAC
Chillers, AHU, VRF, PAC
Critical facilities
Data centre operations
Facility management
Site & portfolio leadership

Ready to raise the standard of your facility operations?

Share your portfolio details and our solutions team will prepare a scoped proposal with transition plan, SLA framework and commercial model.